About Ref - Serve Ltd

A brief history of our company

Ref-Serve Ltd was established with a clear vision: to provide a dedicated, affordable and dependable service based on genuine industry experience. The company was founded to deliver practical refrigeration and air-conditioning solutions with a strong focus on quality, professionalism and customer care.

Managing Director

The company’s Managing Director, Mr. Umran Alam, has been working within the refrigeration and air-conditioning industry for over 40 years. During that time, he has built extensive knowledge and experience, having worked for nationally recognised companies in the field before establishing Ref-Serve Ltd.

Experience you can rely on

With a wealth of experience across commercial refrigeration and air-conditioning, Ref-Serve Ltd understands the technical, operational and practical demands of modern systems. This knowledge allows us to provide clear advice, dependable workmanship and cost-effective solutions tailored to the needs of each client.

Problem solving with minimal disruption

Our professional and friendly engineers aim to help clients resolve problems with innovative solutions based on systematic analysis. We always work with the goal of minimising disruption to your business, while ensuring that repairs, servicing or installations are completed to a high standard.

Our approach to quality

We take pride in providing a high level of quality service. Every project is approached with care, technical understanding and attention to detail. Whether the task is a simple repair or a more complex installation, our team works to deliver reliable results and long-term performance.

Approvals and registrations

Ref-Serve Ltd employs highly skilled engineers who are fully qualified to meet government, health & safety and industry requirements.

We are proud to hold or work in line with the following approvals and registrations:

Refcom approval
F-Gas Registered
Environment Agency Registered
Highspeed Training

Supporting contractors and service providers

In addition to direct client work, Ref-Serve Ltd also carries out a significant amount of contracting work with subcontractors and major service providers in and around London. Our location helps us respond efficiently and remain a practical, dependable partner for ongoing support and project-based work.